Right now, your facts are scattered across a dozen platforms—and guests are finding contradictions. FactLock shows you where the confusion is, helps you write definitive answers, and lets you use them everywhere. Your hotel, your voice, your facts.
The problem
Your front desk answers this 10 times a day. Your website says "parking available." Google says "free parking." Booking.com says nothing. So guests call.
The real cost: Staff time + frustrated guests before they even arrive
A guest booked expecting breakfast included. The booking site showed it. Your website didn't mention it. They arrived hungry and left a 3-star review.
The real cost: A review that pushes you down in search results
A guest with a dog can't figure out your pet policy. Your website says "pet-friendly." But what does that mean? Confused, they book the hotel with clearer answers.
The real cost: A booking you never knew you lost
The solution
FactLock helps you write definitive answers to the questions guests actually ask — then use them everywhere.
We scan your website and Google Business Profile to show you where information differs. No scores, no judgment — just clarity.
Parking. Pets. Food. Check-in. Accessibility. Suitability. Seasonal details. These cover 90% of what guests need to know.
Download your answers in any format. Update your website, train new staff, paste into OTA listings. You control where they go.
How it works
Three steps to clarity
Link your Google Business Profile to verify you own the hotel. Read-only — we'll never post or change anything.
See where your information differs across platforms. We show you what guests might find confusing.
Answer 7 questions in your own words. Export them. Use them everywhere. That's it.
Our front desk used to answer the same questions about parking and breakfast all day. Now guests arrive knowing exactly what to expect. The calls have dropped, and our reviews mention “clear information” more than ever.
Independent Hotel Owner
Boutique Hotel, 24 rooms
Why hotel owners choose FactLock
Your listings stay yours. We just help you see what guests see.
We're not here to judge. Just to help you get your facts straight.
Not 70. The ones that actually matter to guests booking a hotel.
We'll never touch your listings. You stay in complete control.
Join independent hotels who've locked their facts. Set up in an afternoon, benefit every day.
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